An issue affecting the stability of the website has been detected

Resolved·Full outage

This incident has now been resolved.

Mon, Oct 20, 2025, 09:55 AM

(10 months ago)

Affected components

Oct 20, 2025, 06:54 AM

09:55 AM

Website

App

Updates

Resolved

This incident has now been resolved.

Mon, Oct 20, 2025, 09:55 AM

Monitoring

Most services are operational now, we are continuing to monitor

Mon, Oct 20, 2025, 09:40 AM(15 minutes earlier)

Identified

We can confirm this is related to an AWS service disruption. https://health.aws.amazon.com/health/statusWe are actively working with AWS on a resolution. We will continue to update this page.

Mon, Oct 20, 2025, 09:24 AM(16 minutes earlier)

Identified

We are experiencing an outage related to an AWS operational issue. https://health.aws.amazon.com/health/status.We are continuing to work on a fix for this incident.

Mon, Oct 20, 2025, 07:32 AM(1 hour earlier)

Investigating

We are investigating elevated error rates on the Perplexity website.

Mon, Oct 20, 2025, 06:54 AM(38 minutes earlier)