tag:status.perplexity.com,2005:/history Perplexity Status - Incident history 2026-02-16T21:35:20.315+00:00 Perplexity tag:status.perplexity.com,2005:Incident/cmlpp0s6w0xw8kiq075jrclzi 2026-02-16T21:35:20.315+00:00 2026-02-16T21:35:20.315+00:00 Sonar API incident Type: Incident

Duration: 52 minutes

Affected Components: API

Feb 16, 21:35:20 GMT+0
Investigating - We are currently investigating this incident affecting Sonar API..

Feb 16, 21:48:00 GMT+0
Identified - We have identified the root cause and working on the mitigation..

Feb 16, 22:14:44 GMT+0
Monitoring - Sonar API is recovering. We'll continue monitoring the service and its health..

Feb 16, 22:27:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmla0pich002lmbagmgd3dea9 2026-02-05T22:18:11.105+00:00 2026-02-05T22:18:11.117+00:00 An issue affecting the stability of the website has been detected Type: Incident

Duration: 18 minutes

Affected Components: Website

Feb 5, 22:18:11 GMT+0
Investigating - We are investigating elevated error rates on the Perplexity website..

Feb 5, 22:36:11 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmisn4u30004czxetcottiflf 2025-12-05T09:06:41.352+00:00 2025-12-05T09:06:41.352+00:00 Service outage Type: Incident

Duration: 34 minutes

Affected Components: Website, API

Dec 5, 09:06:41 GMT+0
Investigating - We are currently investigating this incident..

Dec 5, 09:23:16 GMT+0
Monitoring - The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue..

Dec 5, 09:41:11 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmi4nr7dx004s10lslamg5662 2025-11-18T13:00:00.000+00:00 2025-11-18T13:00:00.000+00:00 Investigating connectivity issues Type: Incident

Duration: 2 hours

Affected Components: Website, API

Nov 18, 13:00:00 GMT+0
Investigating - We are currently investigating this incident..

Nov 18, 13:46:17 GMT+0
Investigating - We are currently investigating this incident..

Nov 18, 14:59:39 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmgzbeye903dvap0ldskxl2pg 2025-10-20T15:53:36.786+00:00 2025-10-20T16:29:14.469+00:00 An issue affecting the stability of the website has been detected Type: Incident

Duration: 5 hours and 17 minutes

Affected Components: Website

Oct 20, 16:29:14 GMT+0
Investigating - We are still investigating this incident.

Oct 20, 15:53:36 GMT+0
Investigating - We are investigating elevated error rates on the Perplexity website..

Oct 20, 16:53:02 GMT+0
Identified - This has been determined to be related to the earlier AWS service degradation. <https://health.aws.amazon.com/health/status> We are continuing to work on a fix for this incident. .

Oct 20, 17:34:02 GMT+0
Monitoring - Error rates have returned to normal. We will continue to monitor.

Oct 20, 21:10:23 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmgys58bg00phtnwejry53dud 2025-10-20T06:54:10.779+00:00 2025-10-20T06:54:10.798+00:00 An issue affecting the stability of the website has been detected Type: Incident

Duration: 3 hours and 2 minutes

Affected Components: Website, API

Oct 20, 06:54:10 GMT+0
Investigating - We are investigating elevated error rates on the Perplexity website..

Oct 20, 07:32:36 GMT+0
Identified - We are experiencing an outage related to an AWS operational issue. [https://health.aws.amazon.com/health/status.](https://health.aws.amazon.com/health/status) We are continuing to work on a fix for this incident..

Oct 20, 09:24:00 GMT+0
Identified - We can confirm this is related to an AWS service disruption. <https://health.aws.amazon.com/health/status> We are actively working with AWS on a resolution. We will continue to update this page..

Oct 20, 09:40:00 GMT+0
Monitoring - Most services are operational now, we are continuing to monitor.

Oct 20, 09:55:49 GMT+0
Resolved - This incident has now been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmf74zs6j001y3rwly4wymq3c 2025-09-05T16:30:00.000+00:00 2025-09-05T17:25:07.314+00:00 API outage Type: Incident

Affected Components: API

Sep 5, 17:25:07 GMT+0
Resolved - This incident has been resolved..

Sep 5, 16:30:00 GMT+0
Resolved - We experienced an outage for the API that lasted roughly 20 minutes. This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmbqglc8x00019b4dw876rm5a 2025-06-10T11:50:05.713+00:00 2025-06-10T11:50:05.713+00:00 We are investigating slowness and elevated error rates on the Perplexity website Type: Incident

Duration: 3 hours and 41 minutes

Affected Components: Website

Jun 10, 11:50:05 GMT+0
Investigating - We are investigating slowness and elevated error rates on the Perplexity website..

Jun 10, 12:37:48 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jun 10, 14:36:10 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 10, 15:31:29 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmaqgq72u006dd3o1u64veogg 2025-05-16T07:14:10.134+00:00 2025-05-16T07:14:10.156+00:00 An issue affecting the stability of the website has been detected Type: Incident

Duration: 25 minutes

Affected Components: Website

May 16, 07:14:10 GMT+0
Investigating - We are investigating elevated error rates on the Perplexity website..

May 16, 07:39:10 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmaphd3q9008snbmxvb9pzxim 2025-05-15T14:44:12.704+00:00 2025-05-15T14:44:12.721+00:00 An issue affecting the stability of the website has been detected Type: Incident

Duration: 14 minutes

Affected Components: Website

May 15, 14:44:12 GMT+0
Investigating - We are investigating elevated error rates on the Perplexity website..

May 15, 14:58:11 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cmadfqyji001u66p9c6u8pgma 2025-05-07T03:43:00.000+00:00 2025-05-07T03:43:00.000+00:00 Investigating increased API latency Type: Incident

Duration: 1 hour and 49 minutes

Affected Components: API

May 7, 03:43:00 GMT+0
Investigating - We are currently investigating this incident..

May 7, 05:31:43 GMT+0
Resolved - This incident has been resolved..

May 7, 04:31:43 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.perplexity.com,2005:Incident/cma4irllo003ufvm5no73v97y 2025-04-28T07:08:00.000+00:00 2025-04-28T07:08:00.000+00:00 P99 First Token Latency of Sonar Pro is elevated Type: Incident

Duration: 20 hours and 20 minutes

Affected Components: API

Apr 28, 07:08:00 GMT+0
Investigating - We are currently investigating this incident..

Apr 29, 03:28:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cm8z5vwak001lr1lyzv0df09e 2025-04-02T00:01:11.035+00:00 2025-04-02T00:01:11.279+00:00 An issue affecting the stability of the website has been detected Type: Incident

Duration: 2 minutes

Affected Components: Website

Apr 2, 00:01:11 GMT+0
Investigating - We are investigating elevated error rates on the Perplexity website..

Apr 2, 00:03:10 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cm8t22p39002dg69u0yxplqiq 2025-03-28T16:03:00.000+00:00 2025-03-28T16:03:00.000+00:00 Website outage Type: Incident

Duration: 4 hours and 38 minutes

Affected Components: Website

Mar 28, 16:03:00 GMT+0
Identified - Website cannot be accessed at the moment for various geographies. We are investigating and will notify once fully operational. .

Mar 28, 19:31:18 GMT+0
Monitoring - We are continuing to work on a fix for this incident and implementing fixes for various geos and user groups. Various services will be degraded or inaccessible. .

Mar 28, 20:41:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cm8t2cwgg000rb2m32uc5jnal 2025-03-28T10:03:00.000+00:00 2025-03-28T10:03:00.000+00:00 Website outage Type: Incident

Duration: 7 hours and 33 minutes

Affected Components: Website

Mar 28, 10:03:00 GMT+0
Investigating - Website was not accessible but has been resolved. We're continuing to monitor. .

Mar 28, 10:36:00 GMT+0
Resolved - Issue has be resolved and changes have been rolled back across all geographies..

]]> tag:status.perplexity.com,2005:Incident/cm72ge39w000skz61gwcvnxj4 2025-02-12T21:32:00.000+00:00 2025-02-12T21:52:00.000+00:00 API Downtime Type: Incident

Duration: 20 minutes

Affected Components: API

Feb 12, 21:52:00 GMT+0
Resolved - This incident has been resolved..

Feb 12, 21:32:00 GMT+0
Investigating - An API downtime issue has been identified.

]]> tag:status.perplexity.com,2005:Incident/cm68ne5it000crf9ewzcamb8y 2025-01-23T00:58:00.000+00:00 2025-01-23T00:58:00.000+00:00 API Downtime Type: Incident

Duration: 20 minutes

Affected Components: API

Jan 23, 00:58:00 GMT+0
Investigating - An issue leading to timeouts in API has been identified.

Jan 23, 01:18:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cm3f9y1cs000nr2vyzx1axxs7 2024-11-13T02:22:00.000+00:00 2024-11-13T02:22:00.000+00:00 Website is down Type: Incident

Duration: 8 minutes

Affected Components: Website

Nov 13, 02:22:00 GMT+0
Investigating - We are currently investigating this incident..

Nov 13, 02:30:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cm3dy3hh2003ja9g4uaxxtey9 2024-11-12T03:59:00.000+00:00 2024-11-12T03:59:00.000+00:00 Website is down Type: Incident

Duration: 11 minutes

Affected Components: Website

Nov 12, 03:59:00 GMT+0
Investigating - The Perplexity website and mobile app were down for 10 minutes. This incident has been resolved..

Nov 12, 04:10:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/cm156zbz3000dhb02uqdqk6y0 2024-09-16T16:00:48.920+00:00 2024-09-16T16:04:36.520+00:00 Elevated usage Type: Incident

Duration: 11 minutes

Affected Components: Website, API

Sep 16, 16:04:36 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 16, 16:12:03 GMT+0
Resolved - This incident has been resolved..

Sep 16, 16:00:48 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.perplexity.com,2005:Incident/clzvhzb1f424622hxnbx7zsegr1 2024-08-15T16:30:00.000+00:00 2024-08-15T16:40:00.000+00:00 Website is down Type: Incident

Duration: 10 minutes

Affected Components: Website

Aug 15, 16:40:00 GMT+0
Resolved - This incident has been resolved..

Aug 15, 16:30:00 GMT+0
Investigating - We are currently investigating this incident..

Aug 15, 16:35:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

]]> tag:status.perplexity.com,2005:Incident/clzi1wdza368552hro6xu5i5lvs 2024-08-06T05:35:00.000+00:00 2024-08-06T05:35:00.000+00:00 API: 12 minutes of downtime Type: Incident

Affected Components: API

Aug 6, 05:35:00 GMT+0
Resolved - Perplexity API experienced 12 minutes of downtime. The incident has been resolved..

]]> tag:status.perplexity.com,2005:Incident/clz8u96rq26122hon5fp2772ud 2024-07-30T16:55:00.000+00:00 2024-07-30T17:10:00.000+00:00 Website is down Type: Incident

Duration: 15 minutes

Affected Components: Website

Jul 30, 17:10:00 GMT+0
Resolved - This incident has been resolved..

Jul 30, 16:55:00 GMT+0
Investigating - Website is down..

]]>