Perplexity - Service outage – Incident details

All systems operational

Service outage

Resolved
Major outage
Started 8 months agoLasted 34 minutes

Affected

Website

Major outage from 9:06 AM to 9:23 AM, Operational from 9:23 AM to 9:41 AM

API

Major outage from 9:06 AM to 9:41 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.