Perplexity - An issue affecting the stability of the website has been detected – Incident details

All systems operational

An issue affecting the stability of the website has been detected

Resolved
Partial outage 1 %
Started 10 months agoLasted about 5 hours

Affected

Website

Partial outage from 3:53 PM to 5:34 PM, Operational from 5:34 PM to 9:10 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Error rates have returned to normal. We will continue to monitor

  • Identified
    UTC
    Identified

    This has been determined to be related to the earlier AWS service degradation. https://health.aws.amazon.com/health/status

    We are continuing to work on a fix for this incident.

  • Update
    UTC
    Update

    We are still investigating this incident

  • Investigating
    UTC
    Investigating
    We are investigating elevated error rates on the Perplexity website.