On Thursday, September 10 around 21:00 UTC (2:00 PM Pacific), we will migrate our status page from Instatus to incident.io as part of consolidating our incident response tooling. The switch is a DNS change, so it may take some time to complete for everyone.

What is and isn't changing

• The status page URL stays the same: https://status.perplexity.com.

• Historical incidents have been migrated, so past incident history remains available on the new page.

• Email subscribers will be migrated automatically. No action needed.

• Slack subscriptions cannot be transferred, but you can pre-subscribe today at https://statuspage.incident.io/perplexity. Subscriptions made there carry over when https://status.perplexity.com switches on Thursday.

• Google Chat, Microsoft Teams, webhook, and SMS subscriptions will no longer be available. Please switch to email, Slack, or RSS.

What you need to do

• Email: nothing.

• Everyone else: pre-subscribe via email, Slack, or RSS at https://statuspage.incident.io/perplexity today, or at https://status.perplexity.com after the migration on Thursday (the page footer will show "Powered by incident.io" once the switch is complete).

Questions? Contact support@perplexity.ai.